Our Policy

Quality Assurance:

At JAB Hijab, we guarantee that all our scarves are brand new, untouched, and have never been worn or tried on.

Hygiene Policy:

For hygiene reasons, once you’ve received your order, we do not offer exchanges or refunds for any items. We appreciate your understanding in this matter.

Options for Dissatisfaction:

However, we want you to be satisfied with your purchase. If any item in your order falls short of your expectations, You will have two options when the courier is at your door:”

1. Individual Item Return:
You can return the specific item that doesn’t meet your desires.

2. Entire Order Return:
If you’re not satisfied with the entire order, you may return it. Please note that you’ll be responsible for covering the shipping fees.

Thank you for your understanding and cooperation. If you have any questions or need assistance, feel free to contact us. Your satisfaction is important to us.